Filmey.io About

Frequently Asked Questions (FAQ)

  • Filmey.io is an online library offering high-quality stock videos specifically curated for creators, marketers, and businesses. Our collection features a variety of aesthetic and thematic videos that can be used for social media content, advertisements, websites, and more.

  • Signing up is easy! Simply visit www.filmey.io, click on the "Sign Up" button, and follow the prompts to create your account. Once registered, you can browse our collection and choose a subscription plan that suits your needs.

  • We offer subscription plans:

    • Monthly: Provides one month of access to our entire video library.

    Monthly plan allows you to download as many videos as you need during your subscription period.

  • Yes, you can cancel your subscription at any time. If you cancel, your access will remain active until the end of your current billing period. No further charges will be made after cancellation.

  • Due to the digital nature of our products, all sales are final. We do not offer refunds or returns once a purchase is made. Please review our content and choose your subscription carefully.

  • No, there is no download limit. As long as your subscription is active, you can download as many videos as you need.

  • Yes, you are free to edit, modify, and customize the videos you download from filmey.io to fit your creative needs. This includes trimming, adding text, applying filters, and more.

  • Yes, all videos available on filmey.io are created by our team to ensure high quality and relevance to our audience's needs. We strive to provide unique and valuable content that you won’t find elsewhere.

  • Yes, you can use the videos in a wide range of projects, including social media content, advertisements, websites, presentations, and more. However, you cannot use the videos in any way that violates the law or the terms of your license, such as in unlawful or defamatory content.

  • No, it is prohibited to resell, redistribute, or share the videos as standalone files. The videos are licensed for personal or commercial use by the purchaser only and cannot be offered for resale or distribution.

  • After you subscribe or make a purchase, simply log in to your account, browse our collection, and click the "Download" button on any video you'd like to save to your device. All videos are available for immediate download.

  • Our videos are available in high-quality formats compatible with most editing software and platforms. The standard format is MP4, but other formats may be available upon request.

  • If you encounter any issues with your account or downloading videos, please contact our support team at the.filmey.io@gmail.com. We're here to help!

  • To update your account details, log in to your account on www.filmey.io, go to the "Account Settings" section, and make the necessary changes. You can update your email address, password, and payment information from this page.

  • We regularly update our library with fresh, high-quality videos.

    Subscribers will be notified of new additions via email, or you can check our "New Arrivals" section on the website.

  • We are always open to suggestions! If you have a particular theme or style in mind, feel free to email us at the.filmey.io@gmail.com, and we’ll consider it for future or send us feedback in the Feedback & Help section ( after you login to your account).

  • To stay informed, you can subscribe to our newsletter during sign-up or at the bottom of the page. We also post updates on our social media channels, so be sure to follow us on Instagram @filmey.io

  • If you forget your password, click on the "Forgot Password?" link on the login page. You will receive an email with instructions on how to reset your password.

  • Yes, we take your privacy and data security seriously. We implement a variety of security measures to protect your personal information. For more details, please review our Privacy Policy.

    You can find it linked in the bottom of the page.

  • You can reach our customer support team by emailing us at the.filmey.io@gmail.com. We're here to assist you with any questions or issues you may have.

    You can also send us message using form, after you login to your account, go to Send Feedback & Get Help Page.